Tuesday 8 December 2015

Training at Starbucks

So on Friday (4th December) I started my training to become a Starbucks barista.
To be fair though, on that particular day, we didn't really do much, it was all paper work and regulations on COSHH, Health & Safety, and Fire Safety. Easy to say, the 6 hours that I was there seriously dragged. Lucky for me though, there were two other really nice girls who are training there. I was so happy that I wasn't going to be alone. I honestly think that was like my main worry about going into this shop and doing the training. But yes, luckily I wasn't alone.

So Saturday came around and it was time for some actual training, rather than just reading through booklets and answering thee most obvious questions. I was so nervous though, and I don't really know why. I've always worked in customer service like in bars and shops, but for some reason, this felt different, like there was some pressure on me. It was okay though, because for most of the day I was doing the cafe, which was just essentially clearing tables and tidying up (which I've done at like 4 of my previous jobs) which was nothing I couldn't handle.
Saturday wasn't a very good day for us to start our training though, purely because it was a Saturday, and the shop is based literally right on the high street in the city centre. So me and Shannon (one of the other girls (Zahra didnt turn up because she was ill) doing the training who I actually get on with really well) basically just did all we could to help. I was kind of manning the dishwasher, and making sure the "bar" had enough mugs and plates, and Shannon was running around making sure the cafe was nice and clean.

I guess I should kind of talk about the staff who work there. But that's simple, they're all absolutely awesome. They were all so welcoming, and friendly, and even though I've only been there a few days, I really feel like I'm going to miss them.

Sunday isn't worth talking about because I was only there for like an hour.

Monday, ahhhh...Monday, Monday, Monday. This was actually the first day that I met the manager for this particular store, and to be honest, I kind of had the pre-conceived idea that he was going to be really horrible; but I was pleasantly mistaken. He was lovely. The first thing he did was help us all finish off any unanswered questions in our paperwork, and we were doing that for about three hours, which then took us to lunch time.
I didnt have anything for lunch, because I had no money on me, so I just drank lots of water and chain-smoked for about half an hour. Got rid of the hunger pains.
After lunch was our time to try and make some drinks. I was TERRIFIED. I have never made barista style drinks before, they've always just been instant..or alcoholic. Ha! I was on the "bar" with Chris, and keeping in mind this is the first time I had met the bloke, he was really reassuring, and talked through literally everything for me. After half an hour or so of watching him make the drinks, it was my turn. and oh my god, it was SO MUCH FUN. I was so proud of myself, I really felt like I had picked it up quickly and was capable of doing most of it on my own. Other than the frappucinos, we haven't got that far yet. I'm dreading that part though, they literally look so confusing.
Being on the "bar" made time go so quickly, because before I knew it, it was time for me to leave. Before I did though, I had to sort out my hours for the rest of the week:
Tuesday (today) off
Wednesday 6:30 - 2:30
Thursday 12:30 - 8:30
Friday 9:30 - 5:30
Saturday 7-3
Sunday off
Safe to say I am not looking forward to tomorrow and Saturday. I have to get up at 3:30am to get into work for half 6. Ugh.

So yeah, this is basically how my days are at the minute, lots of training and learning new things. Its awesome. I'm actually loving it.

 Emily.
 

Thursday 3 December 2015

Tuesday 1 December 2015

Gaming day

It's cold and miserable out today, so lots of gaming is to be done!
Dragon Age Origins it is ☺

Xo.

I'm back bitches!

So I'm well aware that I have been absent from here for a very long time, but that is going to change.
I promise.
Later on in will add a little life update post and tell you all about it.

Xoxo.

Emily

Tuesday 17 March 2015

Today was not a good day...

...for a few reasons.
The main two being, 1 - I had to sell my tickets to see Europe and Black Star Riders on Thursday. Absolutely gutted is an understatement. I was supposed to be going with my mum, but she's ill. And then work put my down for a close, which I wouldn't have been able to get out of. I have been waiting literally months for that gig to come round, then as it does, shit goes down the pan, and I have to miss out.
2 - tonight I missed Wednesday 13. One of my favorite bloody artists..and why could I not go? Oh...because my mum was ill and I had no one else to babysit. Ugh!! Literally been sooo upset all day, and I've been a complete dick about it. I've been mean to Azzy, mean to my mum saying that babysitting doesn't take a lot and all she would have to do was sit there cos Jace would be in bed. I've been so fuckin agitated all day, and I haven't liked it. I don't like being a bitch, and I don't know I'm doing it until I've upset someone. And lately that someone is always Azzy *sigh* he doesn't deserve it. Its just, I've been waiting like 4 years for W13 to come back to Norwich, and when he does finally come here, I can't go for stupid fucking reasons. Surely someone can see what I'm getting at, and why I'm so upset and angry?

Anyway, I have a headache, so just gonna keep this as a short post for tonight. Talk to y'all soon.

Ciao fo' now ❤

Sunday 15 March 2015

The last few days....

...have been pretty hectic at work, especially with the lead up to mother's day...

Yesterday, was really bloody busy, like, I literally did not have 5 minutes to just go outside and chill out to have a cigarette..as much as I wanted one. I was initially on a 11:30 - 4 shift..which got changed to a 5 finish, which I didn't mind, I like to help where I can.
It got to half 5 pretty quickly, and I was putting away all the clean glasses, because there was like 5 oor 6 trays that needed putting away. So my intention was to put all those away before I went, because I know how annoying it can be when there's lots to do, and people just leave you in the lerch and you're bombarded with glasses, clean and dirty. But every time I went to put out some clean glasses, more customers would come swanning in through the doors, and I would have to serve them. I hate it when I'm in a rush, and the customer is being really awkward, cos I've only been there a few weeks, so I still don't know the ins and outs of everything..so then I have to find one of the managers which just wastes time, and then I have to go through their order..blah blah blah.
But yeah, as I said, literally every time I went to put glasses out, someone else would just come walking through the door.
Anyway..I finally managed to sneak away, although by this point, it was nearly half 7, and I hadn't let Azzy know that I was going to be this late. I knew he would be worried about me, and I couldn't get in touch with him, because my phone had died, no one else had their phones on them, and I wasn't allowed to use the work phone because I was calling a mobile, which is pretty god damn stupid if you ask me...I may have to have words with them about that.
When I did finally get home...I got a right bollocking. Literally in floods of tears with Azzy shouting at me..... but I won't continue with this bit, as its rather personal.
We were okay in the end :)

Today...OH MY GOD. I have literally never seen a restaurant so busy!!!!
It took us an hour and a half to get through a queue of people, and that was only at like midday, so we had just only just opened!
Today was absolutely manic, every member of staff was on, expect a few, so we were well on force today. It was brilliant. It was pretty unbelievable just how busy it was to be honest. 5 or 6 times I got called onto the restaurant floor to help clear tables of plates and glasses, and that's not even what I was meant to be doing today. I like going on to the floor sometimes though, I've never done it before, so I'm totally not used to it - being on the bar is my safe place - but it just feels nice to be doing something different for a change. Its bloody hard work on the floor though, literally do not get to stop, its just constant walking backwards and forwards - I guess it is like that on the bar too, but thats no a veryh big space so that doesn't really count - around a big area....wow it sounds really boring put like that. Haha.
Work goes so quickly though, its awesome!!
I did a 11 - 7:30 today, and it seriously only felt like I was there for just a few hours.
We had an auditor in today as well...I won't go into too much detail there, cos that bloody woman makes my blood boil. Not even joking, she's had something against me since the very moment she saw me...well, I should say, since the very moment she saw my tattoos...fucking dick. UGH! Excuse my language. I just really despise her..She walks around like she bloody owns the place, and she doesn't!! She's always got such a bitchy look on her face, and walks as though she's poke a hot poker up her arse.
She was sitting at one of the tables earlier doing one of her stupid little charts, and I had to walk past her with a massive tray of glasses...most of them still had drink in them...the temptation to just "accidentally trip" was immense....but, alas, I had to control myself. And I tell you what, the amount of control I had to have not to pour those glasses over her stuck up little head was second to none.
But thankfully, seven thirty came around fairly quickly, and I was able to leave. Yay.

So right now, I am at home, curled up on the sofa with a ros spritzer, while the mister cooks me tea. Lush.

HAPPY MOTHER'S DAY!!!